Refund and Return Policy for kdmontreal
1. General Policy
kdmontreal strives to provide high-quality products. However, if you are not satisfied with your purchase, you may be eligible for a return or refund, subject to the conditions outlined below.
2. Eligibility for Return
Returns are accepted for products that are damaged or defective upon delivery. Returns are also accepted for products that do not meet the customer’s expectations, but only if the product is returned in its original condition, with all packaging intact.
3. Return Procedure
Contact us within [number] days of receiving your order to initiate a return. Follow the instructions provided by our customer service team to complete the return process.
4. Refund Process
Refunds will be processed within [number] business days of receiving the returned product in its original condition. The refund amount will be equal to the purchase price, excluding shipping costs, if applicable.
5. Exceptions
Custom orders and products that have been altered or modified are not eligible for return or refund.
6. Contact Us
For any questions or concerns regarding this policy, please contact us at [email address] or [phone number].
